How It Works…
HEAT USA is the largest heating oil buying group in the United States, with over 40,000 households and 200 heating oil dealers participating. HEAT uses the combined buying power of its membership to negotiate discounted rates for heating oil and service for our membership.
Benefits
Members of HEAT USA receive:
- Discounts of 15 to 25 cents on average
- A lifetime free full-service contract
- A fully licensed and bonded full-service heating oil supplier
- 24-hour emergency service
- Conveniences like automatic delivery and even payment plans
- Access to our membership services staff for personalized advice or assistance
- New heating equipment shopping service
- HEAT's quarterly publication The HEATwave, full of heating oil news and savings tips
Leadership
Andrew Heaney, President
Andrew is the third generation of his family to work in the heating oil business. His grandfather Fred Heaney and his father Peter Heaney owned and managed Skaggs-Walsh, Inc. one of the largest heating oil suppliers in New York City. As a boy Andrew worked for his father in every department: service, installations, administration, and sales. It was enough experience for him to know he didn't want any part of the business.
In 1994, Andrew's father became ill and appointed him to become President of a company he had recently purchased from its founder- HEAT. Only 22 at the time, Andrew found his training in the industry to be invaluable. With a deep and personal understanding of the dynamics of the business Andrew has managed to demonstrate that group buying works extremely well for both the consumer and their heating oil companies. Since he became President, HEAT has grown more than seven-fold in size.
In addition to growing HEAT and its buying power, Andrew also works to represent the roughly 80,000 heating oil consumers who participate in the HEAT program. Mr. Heaney is an outspoken advocate on their behalf in the media and in Washington. He has appeared on national television and in print including CNN and the New York Times.
Mr. Heaney holds a BA in History from Yale College and graduated with Distinction from the Harvard Business School. He is a Term Member of the Council on Foreign Relations and has run nine marathons to benefit pediatric cancer research at Memorial Sloan-Kettering Cancer Center.
Timothy J. Irving, Executive Director
Tim Irving began his service at HEAT USA in 1987 as Director of Membership Services. He became Executive Director in 1989 and has acted as a general manager of HEAT since then. Tim has been particularly instrumental in developing the HEAT oil dealer network. When he started at the group, only a handful of companies participated. Today, Tim has recruited over 200 heating oil dealers in ten different states to become part of the program.
Tim is also a champion for the concerns of heating oil consumers and has testified at special summits called by New York Mayor Rudolph Guiliani and by Clinton Administration's Secretary of Energy, Bill Richardson. Tim was particularly involved in successfully lobbying for the creation of a Northeast Heating Oil Reserve which has been recently expanded by the Bush administration. In his work on behalf of consumers Tim has appeared in numerous national publications and on national television and has lobbied in state capitols and in Washington.
Tim holds a BA in Sociology from Columbia University.
Mark D. Kohan, Membership Services Director
Mark Kohan began his service at HEAT USA in 1989. He came to HEAT as the former director of customer service for the flagship store of a major international retail company. Mark's experience in retail combined with his professionalism and infectious energy, has raised the customer service bar for HEAT and many of its dealers. Mark has been instrumental in developing the many systems and programs that allow HEAT to deliver personalized help and advice to our members. He is also a strict enforcer of HEAT member benefits and rights, and directs his staff each day in monitoring dealer performance and member satisfaction.
Mark is a rabid and long-suffering (until recently) fan of the New York Mets. He graduated with a BA in Business from the Rochester Institute of Technology.
